Terms and Conditions for Garden Maintenance Services in Wandsworth
Introduction
Welcome to our Garden Maintenance Services in Wandsworth. These Terms and Conditions govern the provision of our services and outline the responsibilities of both parties involved. By engaging our services, you agree to abide by these terms, ensuring a mutually beneficial relationship.
Service Agreement
Scope of Services
Our garden maintenance services encompass a wide range of activities designed to keep your garden healthy, attractive, and well-maintained. These services include:
- Lawn Mowing: Regular mowing to maintain an even and healthy lawn.
- Pruning and Trimming: Shaping and maintaining trees and shrubs to promote healthy growth.
- Weeding: Removal of unwanted plants to prevent competition with desired vegetation.
- Planting and Mulching: Installation of new plants and application of mulch for moisture retention and soil health.
- Seasonal Clean-Up: Preparing your garden for different seasons through tasks like leaf removal and garden bed preparation.
Service Scheduling
Services are scheduled on a weekly, bi-weekly, or monthly basis, depending on your specific needs and preferences. Appointment times are arranged in advance and can be adjusted with reasonable notice.
Materials and Equipment
We provide all necessary tools and materials required for garden maintenance. If specific products are preferred or required by the client, prior arrangements can be made to accommodate such requests.
Client Responsibilities
The client is expected to:
- Provide access to the property during the agreed service times.
- Ensure that all pets are secured away from the work areas to prevent any accidents or disturbances.
- Inform us of any specific requirements or areas that require special attention.
- Ensure that all utilities, such as water and electricity, are accessible if needed for the services.
Payment Terms
Payment for services is due upon completion of each scheduled visit unless otherwise agreed upon in writing. We accept various payment methods, including cash, bank transfers, and major credit cards. Detailed invoices will be provided regularly for your records.
Late Payments: A late fee may be applied to overdue payments as specified in the invoice. Continued non-payment may result in suspension of services until the account is settled.
Cancellation and Refund Policy
We understand that circumstances can change, and we strive to accommodate cancellations and rescheduling requests.
- Cancellations: Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.
- Refunds: Refunds are provided only in cases where services have not been rendered as agreed. Any disputes should be communicated in writing within seven days of service provision.
Liability and Insurance
Our company maintains comprehensive liability insurance to cover any accidental damages or injuries that may occur during the provision of services. However, clients are responsible for notifying us of any potential hazards or existing damages to the property before services commence.
Important: We are not liable for damages resulting from pre-existing conditions, natural disasters, or circumstances beyond our control.
Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
Confidentiality
All client information and property details are kept confidential and are not shared with third parties without explicit consent, except as required by law.
Dispute Resolution
In the event of any disputes arising from the provision of services, both parties agree to seek amicable resolution through mediation before pursuing legal action.
Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any legal actions arising from these terms will be handled within the jurisdiction of Wandsworth courts.
Acceptance of Terms
By engaging our Garden Maintenance Services in Wandsworth, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or require further clarification, please do not hesitate to contact us.